Duncan Mundell, Head of Invent at AltaML, brings over 25 years of expertise in business technology strategy and consulting, most recently serving as both a local Canadian and global leader within Microsoft Customer Success. His achievements include spearheading global initiatives, modernizing operating models, and delivering customer value with innovative use of technology. With a Bachelor of Business Science from the University of Cape Town, Duncan excels in building and leading diverse, high-performance teams, and nurturing technical talent. He is highly regarded for his inclusive leadership style and customer obsession. Beyond his professional accomplishments, Duncan is actively involved in community services and personal coaching, demonstrating his commitment to both business excellence and community development.